How to use Timeo: the owner’s getting-started guide
New to Timeo? A plain-English map of the whole system — storefront, dashboard, POS, payments — what to set up, in what order, and where each step’s detailed guide lives.
New to Timeo? This is the owner’s map of the whole system — what each part does, the order to set things up, and where to go when you need to change something. Keep it open in a tab while you get your store running.
What Timeo is
Timeo is one subscription that runs the customer-facing and back-of-house sides of a small business: a storefront customers use to book or order, a point-of-sale for the counter, payments for Malaysian rails, and one dashboard to see it all. You sign up, set it up yourself, and go live — no developer, no setup fee.
The five things you’ll set up
- Your business— name, type (services or F&B), location, and web address. This is the onboarding wizard right after sign-up.
- What you sell — services (with durations) or menu items (with prices).
- Who delivers it — for bookings, your staff and their working hours, which powers the customer slot picker.
- How you get paid — DuitNow QR, FPX, e-wallets, and/or cash at the counter.
- Your subscription — activate it so your store goes live to customers.
The two surfaces you’ll live in
The dashboard (you)
Your admin console at yourshop.timeo.my. Today’s bookings and orders, the POS, customers, payments, and settings all live here. This is where you run the day.
The storefront (your customers)
The link you share — in your Instagram bio, on a table QR, in a WhatsApp broadcast. Customers open it in any browser (no app) to book a slot or place a pickup order. What they do lands in your dashboard instantly.
Step-by-step guides
Once you’re in, these walk through each piece in detail:
- From sign-up to your first booking in 15 minutes — the fast path to live.
- How to set up online bookings — services, staff, availability, the slot picker.
- How to take pickup orders (F&B) — menu, pickup times, the kitchen display.
- How to accept payments — DuitNow, FPX, e-wallets, cash, daily close.
- Timeo FAQ — quick answers to the most common questions.
The golden rule for week one
Don’t aim for a perfect store on day one — aim for a workingone. Add enough services or menu items to go live, take one test booking or order yourself, then share the link. Refine pricing, photos, and reminders as real orders come in. A self-serve system means you’re never waiting on anyone to make a change.